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Contact us


Call (502) 897-8100 to reach the hospital switchboard. For a department directory, view the department phone number listing.

Our mailing address is:
Baptist Health Louisville
4000 Kresge Way
Louisville, KY 40207

Contact us online

Please make a selection below to contact a staff member with a question, comment or concern. E-mail messages are reviewed during business hours--Monday through Friday, 8 a.m. to 4:30 p.m.--then routed to the appropriate person for a response. While we try to respond to all messages in a timely manner (within 48 hours of review), responses may take longer based on the nature of the request:


For questions...

Billing about patient bills, statements, or making payments
Feedback comments, complaints or suggestions about our hospital services
Human Resources about employment, the application process or the online career center
Online Nursery about your baby's picture on the Internet or to request corrections to the baby's online nursery listing
Pre-Admission  about pre-registering for a test or procedure or about a pre-admission that has already been submitted online
Please Note: Pre-admissions cannot be accepted via email. Click here to pre-register online or call (502) 897-8854. Online registrations must be submitted at least 24 hours prior to the time of admission.
Webmaster comments, complaints or suggestions about the site design, navigation or usability (broken links, or page errors)
The information contained in this website is for educational and informational purposes only. It is not intended to replace the advice of a health care professional and should not be used for self-diagnosis or treatment. If you have questions or concerns about your health, please see your doctor or other health care provider. If an emergency exists, please call 911. The e-mail and contact information provided on this website should not be used to ask medical questions. Further, because information transmitted via email is not secure, we cannot guarantee the confidentiality of health information sent to us in this manner.

While Baptist Health has made an effort to ensure the accuracy of the information contained on this site, we make no warranties or representations as to the accuracy of the material, and are not responsible for any errors or omissions in the material provided or any results obtained from the use of such material. Any links or pointers to third party parties found on this website are provided as a courtesy, and Baptist Health does not endorse these sites or assume liability for the information contained on them.


Important: If your e-mail client/system is configured so that it will not accept incoming messages from certain addresses, or if you have installed a third-party tool that requires a follow-up response from the sender before being accepted or "whitelisted," we cannot respond to these messages, and consequently you may not receive our responses to your questions and/or comments.